Can’t find what you are looking for?
We’ve shared some of our most frequently asked questions to help you out!
All of our crib mattresses are manufactured in one of our two plants in Ontario and Quebec Canada.
Finding a crib mattress that is firm and flat are the most important features to keep your baby safe while sleeping. Mattress size matters. Most cribs use a standard sized mattress, but you will also find those that do not. There should be no more than two finger widths of space between the side of the mattress and the crib frame. Anymore can result in injury or suffocation.
Yes, all of our crib mattresses are under warranty with the exception of normal wear of damage from misuse. It is important to note that all mattresses tend to conform to body weight and shape. This applies regardless of the type of padding used, whether it is polyurethane or polyester. It is especially so, if the baby sleeps in the same position on a regular basis.This might result in an indentation or a body impression on the surface of the mattress. An indentation on the surface which is no deeper than 1 cm (3/8″) will not affect the firm support required and provided by your baby’s mattress. Thus, normal indentation does not represent a damaged product.
* Certified for low VOCs/low chemical emissions
* Rigorously tested for thousands of chemicals
* Contributes to healthier/cleaner air in your home
* Third-party tested and certified”
 Our mattresses are GREENGUARD Gold Certified, which means:Â
it’s built to contribute to cleaner indoor air for your family.
FOR MORE INFORMATION VISIT ul.com
We warrant all crib mattresses. If you discover a defect in your new product, simply contact us by phone or my email:
Phone Toll Free: 1-800-465-7525
Email: customerservice@jupiterindustries.com
Our warranty does not cover normal wear and tear from misuse.
Our products can be found at multiple locations in Canada such as Clément, West coast kids, Toys r us, Hudson’s Bay and Walmart.
We are located in Mississauga, Ontario Canada.
All pediatricians recommend that infants sleep on a firm surface to reduce the risk of SIDS until the age of 12 months. Toddlers over the age of 12 months don’t need as firm a sleep surface once the risk of SIDS is over.
All our mattresses have a side designed specifically for toddlers that is more comfortable. This is a great feature if parents plan on using a toddler or transitional bed.
All pediatricians recommend that babies sleep on their back on a FIRM mattress.
However, mattresses can be too firm causing what’s known as “flat head” from baby spending so much time on his/her back. The incidence of this syndrome has jumped six times during the past decade as many mattresses were simply too hard!
Jupiter’s mattresses have different degrees of firmness but even the basic mattress provides just the right firmness for your baby.
Plus the fibers in our cores are compression packed and bonded with heat (no glues) for a sleep surface that’s not only firm but also uniform without the many pressure points found in traditional spring filled mattresses.
Millions of tiny air chambers between fibers maximize breathability and allow air to flow freely in baby’s sleep environment. This helps prevent overheating, a hazard linked to Sudden Infant Death Syndrome (SIDS) and keeps baby’s sleep environment fresh.
Micro-channel mesh knit borders create a natural airflow to help keep the interior of baby’s mattress fresh and dry. Combined with our breathable polyfiber cores and fabrics you won’t find a more breathable mattress anywhere!

